Course Syllabus:

Module 1 Business Sample Course Orientation
Unit 1 How to Use and Interact With the Business Course (Mod. 1, Unit 1 of Modern Business Management)  
Module 2 Customer Relations
Unit 1 Simple Ways to Win Customers From Your Competitors  
Module 3 Profitability
Unit 1 Profitability: Pre-Diagnosing Your Service Calls (Mod. 3, Unit 2 from Modern Business Management)