Susan Brown

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Viewing 15 posts - 916 through 930 (of 2,011 total)
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  • in reply to: Midterm test shut down after 60 minutes #22130
    Susan Brown
    Keymaster

      Hi Callen,

      I just double-checked and the settings for the Midterm are still set at 90 minutes. If indeed it shut down sooner than that, then there was probably some kind of connectivity issue that disrupted it somehow. No worries – I’ll grade what you did answer and then you can use your second attempt to finish.

      in reply to: Need more top-loading Drive system info #22124
      Susan Brown
      Keymaster

        We also just added some more info using a GE washer as an example!

        Susan Brown
        Keymaster

          Hi Troy,

          If you look in the section titled Controls, you’ll see this:

          Once the compartment reaches its set temperature, the thermostat shuts off voltage to the ignitor, and once the compartment cools off a bit, it turns the ignitor on again.

          in reply to: Final exam Part 1 #22101
          Susan Brown
          Keymaster

            I understand it’s disappointing. Don’t worry – we’ll keep working on this together. I am sending you an email, so be on the lookout for it.

            in reply to: BASIC ELECTRICITY MODULE EXAM PROBLEMS #22097
            Susan Brown
            Keymaster

              Hi there,

              You haven’t done anything wrong. We made a few improvements to the Core course last week, including moving the “Operational Overviews” module to the beginning of the course. It is now Unit 2.

              You will just need to go back and complete that unit before moving forward.

              We did send out a newsletter about this last week- you must not have seen it. We recommend everyone make sure they are on our newsletter list so they don’t miss important announcements!

              Here are more details about the changes: https://mastersamuraitech.com/core-course-updates-may-2021/

              in reply to: License permit #22095
              Susan Brown
              Keymaster

                Hi Everardo,

                You need to go back to the new Unit 2 and find the new units that you haven’t taken. Look through each one and then make it as completed at the bottom of each one.

                Once you’ve done that, you’ll be able to take the Final exam again.

                in reply to: Gas Dryer Operation Overview #22093
                Susan Brown
                Keymaster

                  The question is:

                  What are potential symptoms of improper air flow in a dryer?

                  It’s important to understand that the symptom of “no heat” doesn’t automatically mean that there’s something wrong with the heating system. Improper air flow can result in a no heat condition.

                  in reply to: Gas Dryer Operation Overview #22091
                  Susan Brown
                  Keymaster

                    Hi Brad,

                    If I reset that quiz, it will erase all of the work you’ve done on the Basic Electricity module and beyond. I don’t think that’s necessary. (For students like you, who are partway through the course, we’re not going to require resets on the Operational Overview quizzes if your scores are <80%, as that would disrupt all your other progress.)

                    The other correct answer is "no heating", as improper air flow can lead to overheating which can lead to a blown fuse.

                    Does that make sense?

                    in reply to: New core courses #22088
                    Susan Brown
                    Keymaster

                      Hi Joe,

                      Your course access is still active, so all you have to do is log into your account and you can see the new units that were added to the course.

                      Let me know if you have any other questions!

                      in reply to: module 2 #22073
                      Susan Brown
                      Keymaster

                        Hi Rigo – it looks like you figured it out. You just needed to mark those new units as “completed”

                        in reply to: What does an inverter board need? #21984
                        Susan Brown
                        Keymaster

                          Sorry to hear that! I’m getting my notifications. Have you checked your spam folder?

                          in reply to: BLDC Evaporator fans #21983
                          Susan Brown
                          Keymaster

                            We’re happy to help. The techs I need to confer with are all on the road right now, but we’ll reply ASAP.

                            in reply to: What does an inverter board need? #21980
                            Susan Brown
                            Keymaster

                              In the first unit of the Motors module?

                              in reply to: Natural Gas pressure #21979
                              Susan Brown
                              Keymaster

                                I’m looking into this for you…

                                in reply to: Do I need a reset? #21976
                                Susan Brown
                                Keymaster

                                  This was in the Core course, correct? No, you don’t need a reset. You already earned your Certification in that course.

                                Viewing 15 posts - 916 through 930 (of 2,011 total)