One of the Samurai’s troubleshooting maxims is “All leaks are visible.”
In this video, the Samurai uses this maxim to locate the source of a mysterious leak in a GE front-loader.
The Samurai has the customer run a cycle as they normally would. This was so he could get eyeballs on exactly when and where the leak started.
Once the source of the leak is identified, it’s just a matter of making the repair.
This was one of those jobs where the tech needs to see the machine in action. A customer’s description wasn't going to cut it.