Here are some lessons and quizzes from the Modern Business Management course.
Be sure to check out the full list of lessons in the Business course here.
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|Module 1||Business Sample Course Orientation|
|The mission of this course and how to use and interact with it.|
|Unit 1||How to Use and Interact With the Business Course (Mod. 1, Unit 1 of Modern Business Management)|
|Module 2||Customer Relations|
|Turning your customers into cheerleaders for your business, from the first contact through the service call itself. Essential customer service training!|
|Unit 1||Simple Ways to Win Customers From Your Competitors|
|Learn how to make your business financially healthy. First call completes, pricing your services, your daily routine.|
|Unit 1||Profitability: Pre-Diagnosing Your Service Calls (Mod. 3, Unit 2 from Modern Business Management)|