Modern Business Management Sample Course

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Here are some lessons and quizzes from the Modern Business Management course.

Be sure to check out the full list of lessons in the Business course here.

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Course Syllabus:
Module 1 Business Sample Course Orientation
The mission of this course and how to use and interact with it.
Unit 1 How to Use and Interact With the Business Course (Mod. 1, Unit 1 of Modern Business Management)  
Module 2 Customer Relations
Turning your customers into cheerleaders for your business, from the first contact through the service call itself. Essential customer service training!
Unit 1 Simple Ways to Win Customers From Your Competitors  
Module 3 Profitability
Learn how to make your business financially healthy. First call completes, pricing your services, your daily routine.
Unit 1 Profitability: Pre-Diagnosing Your Service Calls (Mod. 3, Unit 2 from Modern Business Management)