Special discount on appliance repair training for W.L. May customers
We have a unique stack of strengths that makes our training so powerful:
- Trainers with in-depth knowledge of appliance and troubleshooting technology
- 20+ years of interacting with appliance techs online, so we know where the knowledge gaps are and how to communicate with techs
- A robust and flexible online platform that allows the training to adapt to the needs of the trade
- Powerful training content delivered in a way that is convenient and cost-effective
We’ve collected hundreds of 5-star reviews. Here’s the kind of feedback we’ve received:
https://www.youtube.com/embed/C28GRoYyBmwThe courses are all on demand and self paced, so a tech can fit his studies into a normal working schedule. A common scenario involves a tech spending an hour or two a day, several days a week, working through each course. The remainder of the time is spent riding along with an experienced tech or otherwise applying what he's learning. Other techs prefer to spend more time studying to complete the courses faster.
The flexibility of the online format means you can adapt the routine to fit your needs!
This course is divided up into modules and units. Modules cover a particular topic, such as Basic Electricity. Units are the individual lessons in a module.
1. You go through the lessons in each course in sequential order.
2. Each lesson has an automatically-graded quiz at the end, with two attempts allowed to get the highest grade they can.
3. There are also Module Exams for review, and a Midterm and Final which have open-answer questions that we personally grade. These are very powerful tools for assessing comprehension of the material!
4. You as the training supervisor can set goals with the tech, or you can have them aim for MST certification.
Click here to see a short video that shows how the courses work.
Try our FREE Course Sample to get a feel for what our instruction is like!
TRY OUR FREE COURSE SAMPLESSince all of the coursework is self-paced, the length of time to complete the courses varies with each student. But we can give you a general idea. If you work at a steady pace, doing at least 4-6 lessons per week, you can complete Fundamentals in about 2 months, and the other technical courses in about a month each. On the other hand, if you are taking Fundamentals full-time, it can be completed in a matter of a couple of weeks.
Here are approximate time ranges for the courses. Techs who have a stronger background in electricity and are more comfortable in a learning environment (studying, taking tests) will be on the shorter end. Techs who are complete novices or need more interactive help from us to master the material will take longer.
Fundamentals: 40-80 hours
Advanced Troubleshooting: 25-30 hours
Oven & Range Repair: 25-35 hours
Refrigerator Repair: 30-50 hours
We currently have 4 technical courses and 1 "soft skills" course that is appropriate for every tech:
1. Fundamentals of Appliance Repair
2. Advanced Troubleshooting
3. Refrigerator Repair
4. Oven and Range Repair
5. Professional Service (Customer relations and other soft skills)
These are sold together in a "Tech Bundle", where you get the Professional Service course for free. The courses are available for individual purchase, as well.
To be honest, most techs, no matter how much experience they have, should start with Fundamentals. We've had techs with 20+ years experience say that this course filled in all those knowledge gaps in Electricity, Electronics, and Troubleshooting, which seriously upped their game.
Yet, Fundamentals is also designed for the rookie tech as well. It's our most popular course for a reason - most techs in this trade do not have the skills needed to deal effectively with today's computer-controlled appliances, and this course delivers.
Click the button to get more details about the courses!
READ MORE ABOUT THE COURSESIf you have two or more techs enrolled at the Academy, then we can create a Supervisor Dashboard for you at your own personal account, so that you can see all of your techs' progress in one location. Just use our Contact Form to request this. Please give us the names of the techs who you want on the dashboard, and any additional supervisors at your company who should have a dashboard as well.
If you are supervising an employee who is taking an MST course, then you can simply log in to their account and at the Welcome Page you will see a display of their progress and overall grade so far for the course. So, for each employee, be sure to know their username and password.
You can also set up an email address for the tech that will be used just for his training, and arrange for it to forward to your email. This way you'll see all of the progress emails as he/she work through the course.
Read our Employer Resource Page for more information on optimizing your tech's training at the Academy!
ENROLL YOUR TECHSYou can enroll in a cost-saving bundle, or just one course at a time - whatever works for you!
All of the tuitions are listed on the Courses Page.
Read about our company multi-tech discounts on this page.
Need financing? Use PayPal Credit for interest-free monthly payments.
SEE ALL THE TUITIONSWhen a student meets our high scoring standards on all of the quizzes and exams in a course, he or she will earn a Certificate of Achievement from Master Samurai Tech. We also have custom "MST Academy Certified Technician" patches available for their uniform.
Earning Appliance Repair Certification at the MST Academy demonstrates a commitment to your profession and an unparalleled depth of knowledge.
If you are wanting to impress an employer, this will do it.
If you own your own business and simply need to impress your customers - you will.
How is MST Certification different from others?
Most certifications are based on simply passing a single exam. Master Samurai Tech's appliance repair certification shows that you passed dozens of quizzes and exams while receiving a structured and rigorous education in the essential knowledge and skills of the modern appliance technician.
In fact, the MST Academy is more like a certificate program, a growing trend in higher education for both acquiring and demonstrating skills, which typically indicates completion of a course or series of courses with a specific focus along with some kind of assessment that must be passed.
READ MORE ABOUT MST CERTIFICATIONAppliantology: your indispensable daily resource for appliance repair excellence